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 Supplier Grievance Process

Any supplier who believes they have a grievance concerning their experience with the Amerinet competitive contracting process may file a grievance in writing within 30 days of the announcement of the award by sending an e-mail to the appropriate contract manager stating the reasons for the grievance with copies to:

 

Amerinet will acknowledge receipt of grievance immediately and provide a detailed response within 90 days. Included in the response will be the following information:

 

  • Major elements which were considered in the final selection 
  • Rationale for final decision

In the event that this review indicates that the appropriate contracting processes were not followed by the Amerinet contracting team, the Amerinet Chief Contracting and Compliance Officers will identify, in their sole discretion, a course of action, which may or may not include re-evaluating the award decisions.​


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Amerinet Compliance Hotline
If you have a concern regarding ethical behavior at Amerinet, please call our compliance hotline at 877-888-0002. Your call can remain anonymous.

> Ethics and Conduct Overview
> Standards of Business Ethics and Conduct
> HGPII Supplier Grievance Independent Evaluation Initiative

Amerinet: Reducing healthcare costs. Improving healthcare quality.

As a leading national healthcare solutions organization, Amerinet collaborates with acute and non-acute care providers — hospitals, surgery centers, long-term care facilities, clinics and doctor offices — to create and deliver unique solutions through performance improvement resources, guidance and ongoing support. With better product standardization and utilization, new financial tools beyond contracting and alliances that help lower costs, raise revenue and champion quality, Amerinet enriches healthcare delivery for its members and the communities they serve.

Why Settle for Someone Else's Solution?

At Amerinet, we believe the only path that's right for your healthcare facility is the one designed only for you. We are here to help you create that path and then follow it confidently with the right mix of tools, guidance and ongoing support. We promise a commitment to listen, create and deliver what no other healthcare solutions organization will: An answer as original as each member we serve. In today's complex and ever-changing world of healthcare, there's no one recipe for success. But there is Amerinet.